Shipping & Returns
All orders are made to order. This means, average processing & order fulfillment time is 3-7 business days. (*Please allow an additional 1-2 business days for larger orders, and for orders placed during holidays*). Once your order has been made, it will be shipped and estimated transit time will then apply. All shipments will have a tracking number which will be emailed to you.
Transit dates are estimated based on shipping options you choose. Depending on provider & method chosen, date estimates may appear on the shipping quotes page. Once shipment has been given to the shipper, we no longer control the speed at which it is delivered to you. (Expedited shipping does not mean Rush Processing; See below.) If you have questions related to delays in transit, please first contact your local USPS office.
Please also note that the shipping rates for many items are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
We ship within the US, and internationally. Some restictions may apply. All orders will ship out of our Texas warehouse.
$5 Flat: Orders will be shipped via USPS, by Priority Mail (2-3 business days), or First-Class (3-5 business days) if less than 13oz. Free Shipping: If your order qualifies for free shipping, then it will be shipped via USPS. Free Shipping is limited to US orders only.
If your order is being shipped to locations outside of the US, please allow 7-21 business days for delivery, as per Stamps.com.
Because every decal is made to order, we do not accept returns. However, if there is noticeable damage to your decal due to transit or manufacturer defect, we will allow a return and we will pay the return shipping.
*NOTE: Not applicable to personalized items, including but not limited to, personalized text, names, logos, and monograms. Decals that are damaged during installation cannot be returned. A replacement decal may be ordered at a discount at the discretion of DecalMyWall.com.
If you have trouble during installation, see our HOW-TO page, which has written and video help, or contact us.